Refund policy
Final sale Policy
Due to the custom, handcrafted nature of my products and strict hygienic standards, all sale are final. We do not accept returns, exchanges, or offer refunds for change of mind once an order has been placed or production has begun.
To start a return, you can contact us at bleedingflora@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact me for any return question at bleedingflora@gmail.com.
Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
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Transit Damage, Refunds, & Shipping delays
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Transit Damage: Refunds are only issued if your custom or pre-made set is damaged during transit. To request a refund, you must provide me with clear photo proof of the damaged nails within 48 hours of delivery
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Replacement Sets: if you would like a replacement set (either the same design or a brand-new design) instead of a refund, I will make it for you for free, but you must fill out the custom intake form in my LinkTree so I can queue your new order properly.
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Shipping Delays: I am not responsible for any carrier delays once i have handed the package over to the postal service
